misty the cloud support: how to use

Server status

Status: OK. Maintenance Details: 02:52 27/07/23 - 03:52 27/07/23.
Increasing sever capacity, pushed live. Update may have caused disruption to some units during this period, apologies for any inconvenience. If unit is not responding to app, please try pressing MODE button on unit to re-establish connection. If this is unsuccessful please factory reset and reconnect.

Quick links

I'm having trouble connecting my misty to the wi-fi

Contents

1. Locating and inserting power cable
2. Misty placement
3. Getting started with the app
   1. Setting up a family account
4. Changing modes with the app
5. Temperature mode with the app
   1. Toggle between °C & °F
   2. Turn off temperature push notifications
6. Sleep trainer mode with the app
   1. Change / set wake time
   2. Change / set current time
7. Light show mode with the app
8. Adjust brightness with the app
9. Turn led display on/off
10. Child lock on/off with the app
11. Factory reset
12. Temperature data
13. Linking to Amazon Alexa
14. Troubleshooting error codes
    1. F700/F601/F701
15. "I want the temperature data but no lights on"
16. Misty only supports 2.4GHz Wi-Fi

 

1

Locating and inserting power cable

Firstly, open and remove the Misty unit from the packaging. You will find your power cable beneath Misty's cardboard mount. Use the two finger holes to help remove this section from the box.

You will locate the power input socket beneath temperature probe on rear of the Misty unit. Insert the power cable and conenct it to a mains plug socket.

2

misty placement

For most accurate temperature readings try to avoid placing Misty into direct sunlight, near a window, on top of any radiator or heat source. You must place Misty on an even and stable surface to prevent it tipping over or falling. Handle Misty from the solid plastic base only and not from the soft silicone cloud top.

3

getting started with the app

Please make sure your Wi-Fi internet connection is good before starting the initial setup process.

1.) Search for “Misty The Cloud” on Google Play Store or iOS App Store and download.

2.) Connect the mains power adapter to Misty and make sure the power is switched ON.

3.) Register and Log-in after turning on the Misty The Smart Cloud App.

*Only 1 Misty device can be linked to the app.

**Do not play with Misty while connecting to Wi-Fi.

NOTES: If you have already installed the Misty App please tap the SETTINGS icon (cog) in the top right corner to locate the connection settings.

 

 

setting up a family account

In order to set up a family account you must first set up an initial user using the above method, and connect your misty unit.

The additional family member must not register an account until prompted by email.

Once this is completed head to the 'Profile' screen by pressing the USER tab icon at the bottom right of the screen. From here press 'Manage Family Members' button and then press the '+' button at the top right of the screen to add a family member. Proceed to enter your family members email and name. They will be sent an email with instructions to register. You will now both be able to control Misty, log and view diary entries and view data.

Please do not delete your account during the connection process as this could lock your unit.

4

changing modes

To change modes head to the 'Your Nursery Live' screen by pressing the BABY tab icon at the bottom of the screen. Swipe through the mode columns and tap any button within the columns to select the mode.

5

temperature mode with the app

To select 'Temperature Mode', head to the 'Your Nursery Live' screen by pressing the BABY tab icon at the bottom of the screen. Swipe through the modes to the temperature column and tap the THERMOMETER button. When in 'Temperature Mode', the visual of Misty on the 'Your Nursery Live' screen will reflect the physical Misty unit. The current nursery temperature will show at the top of the screen to one decimal point. i.e. 20.5 Degrees C. You will receive push notifications if your nursery is not within the ideal temperature zone.

The Cloud dome colour will change dependent upon the current temperature as per table below:

NOTE: After power on it is necessary for Misty to stabilise for 30-60 minutes before the temperature reading will be accurate.

toggle between °C & °F

To change between °C & °F head to the 'Your Nursery Live' screen by pressing the BABY tab icon at the bottom of the screen. Then tap the SETTINGS icon (cog) in the top right corner to locate the display settings. Navigate to the Temperature setting to toggle between °C & °F.

turn off temperature push notifications

To turn off temperature push notifications head to the 'Your Nursery Live' screen by pressing the BABY tab icon at the bottom of the screen. Then tap the SETTINGS icon (cog) in the top right corner to locate the notifications settings. Navigate to the Temperature setting to toggle between ON and OFF.

6

sleep trainer mode with the app

To select 'Sleep Trainer Mode', head to the 'Your Nursery Live' screen by pressing the BABY tab icon at the bottom of the screen. Swipe through the modes to the sleep trainer column.

Sleep Trainer mode is composed of three states:

(1) Idle (2) Asleep (3) Awake

Misty will transition from Idle into Asleep by tapping the ASLEEP button. While in Asleep state, the Wake Time will be displayed on the visual of Misty on the 'Your Nursery Live' screen.

Misty will transition from Asleep into Awake by tapping the AWAKE button, or by reaching the user-defined Wake Time.

Misty will transition from Awake into Idle by tapping the IDLE button, or by reaching 3 hours post Wake Time.

When in 'Sleep Trainer Mode', the visual of Misty on the 'Your Nursery Live' screen will reflect the physical Misty unit. The Cloud dome colour will change dependent upon the different states as per table below:

 

Change / set wake time

To change / set wake time, head to the 'Your Nursery Live' screen by pressing the BABY tab icon at the bottom of the screen. Then tap the SETTINGS icon (cog) in the top right corner to locate the display settings. Navigate to the Wake Up Time setting to set wake time.

Change / set current time

To change / set current time, head to the 'Your Nursery Live' screen by pressing the BABY tab icon at the bottom of the screen. Then tap the SETTINGS icon (cog) in the top right corner to locate the display settings. Navigate to the Time setting to set time.

7

light show mode with the app

To select 'Light Show Mode', head to the 'Your Nursery Live' screen by pressing the BABY tab icon at the bottom of the screen. Swipe through the modes to the light show column and tap either the NORTHERN LIGHTS or SUNSET button.

In the Light Show mode, the LED display on the physical Misty unit will be off. The Cloud dome will change/fade between a predefined set of colours. There are two Light Shows, these are Sunset and Northern Lights.

The two Light Shows can be toggled tapping the appropriate button.

When in 'Light Show Mode', the visual of Misty on the 'Your Nursery Live' screen will reflect the physical Misty unit.

8

adjust brightness with the app

The brightness of the cloud dome can be set anywhere between 0 and 100% via a sliding scale on the App.

Head to the 'Your Nursery Live' screen by pressing the BABY tab icon at the bottom of the screen. Then Tap the SETTINGS icon (cog) in the top right corner to locate the display settings. Navigate to the Brightness setting to set brightness.

It will not change the brightness of the LED Display.

9

TURN LED DISPLAY ON/OFF

There is no way to do this via the app, please see manual instruction below:

Hold down the SET button for 6 seconds, the Display LEDs will toggle ON or OFF.

This will turn the display ON/OFF regardless of the current operation mode.

This will not affect the Cloud dome lights.

10

child lock ON/OFF with the app

The Child Lock will lock all of the buttons on the unit from having any effect.

The App is not affected by the Child Lock. All functions remain enabled.

To toggle the child lock ON / OFF head to the 'Your Nursery Live' screen by pressing the BABY tab icon at the bottom of the screen. Then tap the SETTINGS icon (cog) in the top right corner to locate the settings. Navigate to the Child Lock setting to toggle ON / OFF.

If you are trying to connect your misty and your buttons have stopped working you may have child locked your misty. To toggle the child lock on the unit manually hold MODE and SET simultaneously for 2 seconds to toggle the Child Lock.

11

factory reset

Misty can only be fully reset on the physical unit by pressing both the UP and DOWN buttons for approximately 10 seconds.

*The unit will blink to acknowledge that the Factory Reset has initiated.

NOTE: Please perform a factory reset if you wish to change the Wi-Fi network Misty is connected to. You will also need to disconnect Misty via the CONNECTION SETTINGS inside the App also, before setting up with the new Wi-Fi details.

13

linking to amazon alexa

To link Misty to your Amazon Alexa, ensure you have registered and connected Misty to the Misty app. Next head to the Amazon Alexa app (you will have installed this to get your Alexa up and running).

Tap the MORE icon in the bottom right of the screen, and scroll down to SKILLS & GAMES - tap it.

Next search for 'Misty' and then tap LUANCH (the search icon is in the top right of the screen). The Alexa app will load an account linking screen, you must enter your Misty the Cloud app credentials here.

You will now be asked to authorise the connetion between the Sweet Dreamers Misty app and your Amazon Alexa app, tap AUTHORISE.

The Misty skill should now be enabled on your Amazon Alexa. Try asking Alexa the following:

- "Alexa, ask Misty Cloud what the current temperature is"

- "Alexa, ask Misty Cloud to set sleep trainer to idle"

- "Alexa, ask Misty Cloud to set sleep trainer to awake"

- "Alexa, ask Misty Cloud to set sleep trainer to asleep"

- "Alexa, ask Misty Cloud to enable light show mode"

NOTE: Please remember that every command must start with: "Alexa, ask Misty Cloud..." forgetting this will cause the command to fail.

14

Troubleshooting error codes F700/F601/F701

If your misty unit is displaying error code F700 / F600 / F601 / F701, don't worry - this can sometimes occur if the unit experiences a loss of connection while it is processing.

Your unit should be flashing all colours with the numbers cycling, this is because the unit is in 'test' mode. Here is what you need to do:

1.) Press the buttons one after the other - the screen will show 1... 2... 3... 4... accordingly.

2.) Press M and S simultaneously - the screen will say PASS. This means your unit is working perfectly.

3.) Power down.

4.) Power up.

If the unit is still displaying F error please repeat this process:

5.) Press the buttons one after the other - the screen will show 1... 2... 3... 4... accordingly.

6.) Press M and S simultaneously - the screen will say PASS. This means your unit is working perfectly.

7.) Leave unit, it will enter AP mode (flash purple).

8.) Power down one final time.

9.) Power up.

Your unit should now be flashing purple, signifying that it is ready to connect.

15

"I want the temperature data but no lights on"

If you would like to use Misty to continue collecting temperature data without any lights on, select either of the 'Light Show Modes', head to SETTINGS (the cog icon in the top right of screen) and turn 'Brightness' down to '0'. Misty will continue to collect temperature data whilst emitting no light.

16

Misty only supports 2.4GHz Wi-Fi

Most dual band routers in the UK support 2.4GHz Wi-Fi.

If you are having trouble connecting misty to your Wi-Fi, after checking your router supports 2.4GHz please try following this guide →

Contents

1. Locating and inserting power cable
2. Misty placement
3. Getting started without the app / manually
4. Changing modes
5. Temperature mode without the app / manually
   1. Toggle between °C & °F
6. Sleep trainer mode without the app / manually
   1. Change / set time and wake time
7. Light show mode without the app / manually
8. Adjust brightness without the app / manually
9. Turn led display on/off without the app / manually
10. Child lock on/off without the app / manually
11. Factory reset
12. Troubleshooting error codes
1. F700/F601/F701

1

Locating and inserting power cable

Firstly, open and remove the Misty unit from the packaging. You will find your power cable beneath Misty's cardboard mount. Use the two finger holes to help remove this section from the box.

You will locate the power input socket beneath temperature probe on rear of the Misty unit. Insert the power cable and conenct it to a mains plug socket.

2

misty placement

For most accurate temperature readings try to avoid placing Misty into direct sunlight, near a window, on top of any radiator or heat source. You must place Misty on an even and stable surface to prevent it tipping over or falling. Handle Misty from the solid plastic base only and not from the soft silicone cloud top.

3

getting started without the app / manually

After connecting power to Misty, the unit LED will display -- : --, indicating it is ready to connect to the App. Pressing the UP or DOWN buttons will bypass the app setup and start the process of changing the time – this is indicated on the display as the HH : -- will start flashing. Please note Misty uses a 24-hour clock. Set the Hours by using the UP and DOWN buttons, pressing the SET button will advance to setting the Minutes. Once complete, press the MODE button to submit the time. Misty will operate as normal and go to the default operating mode – ‘Temperature Mode’.

NOTE: If you change your mind and wish to connect the App at a later stage, as there has been no network connection established, the Misty will still operate as an Access Point - meaning it is ready to be setup with the App at any point. Simply download the App and follow the instructions.

4

changing modes

To change modes simply press the MODE button located on the side of the Misty unit, it should be the first button and marked with an 'M'. Single pressing the MODE button will cycle through all the modes; Temperature, Sleep Trainer and Light Show.

5

temperature mode without the app / manually

When in Temperature Mode, the LED display will display the current temperature to one decimal point. i.e. 20.5 Degrees C.

The Cloud dome colour will change dependent upon the current temperature as per table below:

NOTE: After power on it is necessary for Misty to stabilise for 30-60 minutes before the temperature reading will be accurate.

toggle between °C & °F

Press the SET button when in temperature mode to toggle between °C & °F.

6

sleep trainer mode without the app / manually

Sleep Trainer mode is composed of three states:

(1) Idle (2) Asleep (3) Awake

When Misty enters Sleep Trainer mode, it will default to Idle. LED will display current time.

Misty will transition from Idle into Asleep by pressing the SET button on the Misty.

Misty will transition from Asleep into Awake by pressing the SET button, or by reaching the user-defined Wake Time.

Misty will transition from Awake into Idle by pressing the SET button, or by reaching 3 hours post Wake Time.

When in 'Sleep Trainer Mode', the Cloud dome colour will change dependent upon the different states as per table below:

Change / set time and wake time

Hold down the MODE button for 4 seconds, the Misty will enter a Set Wake Time and Set Current Time mode.

Upon entering this mode, the user can first set the Wake Time. The Cloud dome will turn Green at this point.

The time will be displayed with the HH : -- flashing. The hours can be set by using the UP and DOWN buttons. Pressing SET will confirm the hours.

Next, the -- : MM will flash. The minutes can be set by using the UP and DOWN buttons. Pressing SET will confirm the Minutes.

You can then set the Current Clock Time. The Cloud dome light will turn off at this point. The time will be displayed with the HH : -- flashing. The hours can be set by using the UP and DOWN buttons. Pressing SET will confirm the hours.

Next, the -- : MM will flash. The minutes can be set by using the UP and DOWN buttons. Pressing SET will confirm the Minutes and return to setting the wake time.

Pressing MODE at any point during this process will accept all and exit back to previous mode of operation.

7

light show mode without the app / manually

In the Light Show mode, the LED display will be off. The Cloud dome will change/fade between a predefined set of colours. There are two Light Shows, these are Sunset and Northern Lights.

The two Light Shows can be toggled by using the SET button.

Default Light Show is Sunset.

8

adjust brightness without the app / manually

The brightness of the cloud dome can be set anywhere between 0 and 100% via a sliding scale on the App. Manually on the Misty unit, the UP and DOWN buttons will toggle through 5 brightness levels. These are set and fixed to 0%, 25%, 50%, 75% and 100%.

This will set the brightness of the Cloud dome in any of the three operating Modes.

It will not change the brightness of the LED Display.

9

TURN LED DISPLAY ON/OFF without the app / manually

Hold down the SET button for 6 seconds, the Display LEDs will toggle ON or OFF.

This will turn the display ON/OFF regardless of the current operation mode.

This will not affect the Cloud dome lights.

10

child lock ON/OFF without the app / manually

Hold MODE and SET simultaneously for 2 seconds to toggle the Child Lock.

The Child Lock can also be toggled from within the App.

The Child Lock will lock all of the buttons on the unit from having any effect.

The App is not affected by the Child Lock. All functions remain enabled.

11

factory reset

Misty can be fully reset by pressing both the UP and DOWN buttons for approximately 10 seconds.

*The unit will blink to acknowledge that the Factory Reset has initiated.

NOTE: Please perform a factory reset if you wish to change the Wi-Fi network Misty is connected to. You will also need to disconnect Misty via the CONNECTION SETTINGS inside the App also, before setting up with the new Wi-Fi details.

12

Troubleshooting error codes F700/F601/F701

If your misty unit is displaying error code F700 / F600 / F601 / F701, don't worry - this can sometimes occur if the unit experiences a loss of connection while it is processing.

Your unit should be flashing all colours with the numbers cycling, this is because the unit is in 'test' mode. Here is what you need to do:

1.) Press the buttons one after the other - the screen will show 1... 2... 3... 4... accordingly.

2.) Press M and S simultaneously - the screen will say PASS. This means your unit is working perfectly.

3.) Power down.

4.) Power up.

If the unit is still displaying F error please repeat this process:

5.) Press the buttons one after the other - the screen will show 1... 2... 3... 4... accordingly.

6.) Press M and S simultaneously - the screen will say PASS. This means your unit is working perfectly.

7.) Leave unit, it will enter AP mode (flash purple).

8.) Power down one final time.

9.) Power up.

Your unit should now be flashing purple, signifying that it is ready to configure.